FAQs
More FAQs- What does pre-loss condition mean?
- What will you do with the area rugs at my office?
- Will my insurance cover the costs associated with biohazard cleanup services?
There may be some damage to your home and property that existed prior to your loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your home to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”
Rugs damaged by water will be taken to our warehouse for special treatment and care. They will need to be dried carefully to minimize bleeding of colours and discolouration. Your rugs will be dried, cleaned and returned to your offices after the complete drying of the rest of your property is completed.
As a commercial business owner, you may be concerned about the costs associated with biohazard cleanup services. However, many insurance policies do cover this type of service, especially if it is deemed necessary for the health and safety of your employees and customers. Our team at ServiceMaster Restore is experienced in working with insurance companies and can assist you in filing a claim.